Shipping policy

General delivery information

We ship from Monday to Friday, except on public holidays.

When placing your order, please make sure that the billing and shipping address information is correct to avoid delivery delays or undeliverable shipments.

Once your order has shipped, you will receive a confirmation email.

Before we can ship your purchases, we may need to confirm your information with your card issuer. We will do our best to keep delays to a minimum.


National shipping (German
y)
DHL Go Green Standard - 7,50 Euro 

Free shipping for orders over 100 Euro

Regular delivery time 2-5 working days.

International shipping

Delivery times, shipping costs and customs duties depend on your shipping location. Shipping costs will be displayed at checkout.

EU Shipping

DHL Go Green Standard - 12,00 Euro

Free shipping for orders over 200 Euro

CH Shipping

New: For an improved service, we are switching to Co2-neutral delivery with DHL Express for orders to Switzerland. The changeover will take place between week 37 and week 38.

DHL Express delivers the order directly to the recipient, without handing it over to local delivery agents and without the package having to be collected from customs. The regular delivery time is 3-6 working days.

The customs and VAT fees are calculated while your parcel is in the air and notified to you by e-mail or SMS. You can then pay the fees in advance via Paypal, Sofortüberweisung, Giropay, Master & Maestro.

You will also receive an email or SMS to select one of the following delivery options:

- Desired delivery time

- Permission to hand over to a neighbour

- Delivery to a DHL Express Service Point (your parcel will be held for you there for a maximum of 7 days before it is returned to the sender)

Shipping costs Switzerland (plus customs and tax fees)

from week 38: DHL Express Standard (Co2-neutral) - 20,00 Euro

Free shipping from an order value of 200 Euro


UK Shipment

UK shipment with DHL Express is supposed to start in calendar week 38