General delivery information
We ship from Monday to Friday, except on public holidays.
When placing your order, please make sure that the billing and shipping address information is correct to avoid delivery delays or undeliverable shipments.
Once your order has shipped, you will receive a confirmation email.
Before we can ship your purchases, we may need to confirm your information with your card issuer. We will do our best to keep delays to a minimum.
National shipping (Germany)
DHL Go Green Standard - 7,50 Euro
Free shipping for orders over 100 Euro
Regular delivery time 2-5 working days.
Delivery times, shipping costs and customs duties depend on your shipping location. Shipping costs will be displayed at checkout.
DHL Go Green Standard - 12,00 Euro
Free shipping for orders over 200 Euro
New: For an improved service, we are switching to Co2-neutral delivery with DHL Express for orders to Switzerland. The changeover will take place between week 37 and week 38.
DHL Express delivers the order directly to the recipient, without handing it over to local delivery agents and without the package having to be collected from customs. The regular delivery time is 3-6 working days.
The customs and VAT fees are calculated while your parcel is in the air and notified to you by e-mail or SMS. You can then pay the fees in advance via Paypal, Sofortüberweisung, Giropay, Master & Maestro.
You will also receive an email or SMS to select one of the following delivery options:
- Desired delivery time- Permission to hand over to a neighbour
Shipping costs Switzerland (plus customs and tax fees)
UK shipment with DHL Express is supposed to start in calendar week 38