Shipping policy

General delivery information

We ship from Monday to Friday, except on public holidays.

When placing your order, please make sure that the billing and shipping address information is correct to avoid delivery delays or undeliverable shipments.

Once your order has shipped, you will receive a confirmation email.

Before we can ship your purchases, we may need to confirm your information with your card issuer. We will do our best to keep delays to a minimum.

National shipping (German
DHL Go Green Standard - 7,50 Euro 

Free shipping for orders over 100 Euro

Regular delivery time 2-5 working days.

International shipping

Delivery times, shipping costs and customs duties depend on your shipping location. Shipping costs will be displayed at checkout.

EU Shipping

DHL Go Green Standard - 12,00 Euro

Free shipping for orders over 200 Euro

CH Shipping

New: For an improved service, we changed to Co2-neutral delivery with DHL Express for orders to Switzerland.

DHL Express delivers the order directly to the recipient, without handing it over to local delivery agents and without the package having to be collected from customs. The regular delivery time is 3-6 working days.

The customs fees are paid by Lanserhof and we also take care of the taxes, there are no additional costs after your order any more.

You will also receive an email or SMS to select one of the following delivery options:

- Desired delivery time

- Permission to hand over to a neighbour

- Delivery to a DHL Express Service Point (your parcel will be held for you there for a maximum of 7 days before it is returned to the sender)

Shipping costs Switzerland (including all customs and tax fees)

DHL Express Standard (Co2-neutral) - 25,00 Euro

Free shipping from an order value of 300 Euro

UK Shipment

UK shipment with DHL Express is supposed to start in calendar week 38